The staff was very friendly & accommodating , any concerns or question we had , they were quick to resolve
Tyeshia
julio de 2023
The property was clean, well-maintained, and had all the amenities one could ask for. The beach is simply stunning. However, what truly stood out was the remarkable service provided by the staff, particularly Wilkin and Angel from the lobby and beach bars.
Juanhurtado10
junio de 2023
facilities are beautiful and super clean. They have a lot of animals like flamingos and peacocks around is amazing. The included daycare is super nice perk and the shuttle from and to the lobby is very convenient .
Indra
abril de 2023
That they had trollies that took you from point A to B
Zizi
agosto de 2023
Overall impression is a good one. The hotel resort is big and modern, you have things to do 2 weeks, we were not bored. Room: we booked the most cheap room and on checkin we asked for a ocean view room, the upgrade it was cheap,less then 20$ per night, you need to pay cash. We slept well, good bed and it was quiet during night. During the afternoon it’s noise because the cleaning ladies are doing their job. Bars: There are many bars, the best are the ones open on evening, the rooftop bar and the ones near restaurants. They serve local drinks but are really good; cocktails are mostly exotic and bartenders know their job well, beer and wine very good also. We tipped them because they work so hard, they deserve, 1-2 $ usually. All hotel staff is very nice. Food: I was afraid I will have issues because I have a sensitive stomach, but it wasn’t the case so it was fresh all the time and very good. The buffet food is also good and varied but for evening the restaurants were a real treat, fancy and very good food. Especially La Tagliata and Tao , you should book them first, reservation is hard to get. Beach: is big and clean with sand and many sunbeds , but you have to reserve them with a towel in the morning. The ocean is very wavy, you can’t enter and swim because of the waves. If you want to see the clear blue water from the postcards you can book a trip to Saona. All the beaches around Punta Cana are like this with big waves.
Anca
diciembre de 2022
i love the facilities, the room was super clean and have view to both the sea and the pool. The staff is great, you hear noise while you sleep, just nature at it’s best.
Paola
febrero de 2023
1 The place is lovely 2 El Nopal : friendly and kind waiter and waitress (Food was so so though) 3 Emilio(bellboy) was kind 4 Cleaning ladies are all good
Chikyoung
diciembre de 2022
friendly staff some difficulty w/ communication
Dallas
abril de 2023
The location is beautiful, there were multiple pools to choose from and you had the lovely beach right at your doorstep. It was helpful to know some Spanish as not all staff members spoke English. The friendliness of the staff was also a bit hit and miss - but for the most part we had good and friendly service (especially our guy Yohancil at the pool bar). Absolutely loved our hotel room, it was newly renovated and had a great view. The hotel key was a bracelet which was super handy and something I had not seen before.
Minna
septiembre de 2022
Beach was amazing! Food was good
Datkosav
abril de 2023